We gladly accept returns and exchanges for your shopping convenience. However, we strongly suggest taking advantage of our sizing information provided on each product page.
Returns must be received in new condition; unworn, unwashed, and with the hygienic liner and tags intact. Items returned with obvious use, makeup, animal hair, dander, deodorant, perfume, or similar product stains will most probably be subject to denial.
***Please note swimwear cannot be returned or exchanged if worn or if sanitary liner is missing.***
Due to the hygienic health laws of certain items, we require any product returned or exchanged to be in its original condition with all tags and sanitary protection intact, no exceptions.
Items marked as *FINAL SALE* are not eligible for return. Any offers of 25% off or greater are not eligible for return, but are eligible for store credit. Everything else is eligible for return within 30 days of shipment. Any offers at 50% off or more are not able eligible for return or store credit.
We will only accept returns and exchanges within 30 days of product purchase for a full refund. No return, exchanges, or store credit will be issued after 30 days.
Returns must be postmarked no later than 30 days from the date you received your order. However, please try to send your return back to us as soon as possible.
All refunds are issued in the original form of payment. We process these within 5 days of receipt, however, your credit card company may take up to 2 weeks to show the credit on your statement.
Shipping costs for returns are the responsibility of the customer.
We are NOT responsible for lost packages being returned to us. We are not responsible for packages dropped off and not signed for. Please be sure to give us a secured address. We are not responsible for packages being sent out by us and not arriving on time or even at all if the customer didn't give us the correct address.
Esther Rouimi Collection LLC will exchange any item deemed defective (due to a manufacturing defect) within 15 days of shipment when accompanied with an original receipt. At Esther Rouimi Collection LLC we pride ourselves for using top quality fabrics, however, we are not liable for any damage or fading due to highly chlorinated pools, hot tubs, sand, dirt, and tanning oils deemed as not normal wear and tear.
If there is a quality issue with the swimwear, please notify us at email@example.com within 7 days of receiving the merchandise.